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Cookie Policy

Use of cookies
Cookies are text files that identify your computer (through what is known as an IP address) to our server. Whilst in some cases it may be possible, we do not use the IP address as a means of identifying you. You generally have the opportunity to set your computer to accept all cookies, to notify you when a cookie is issued, or not to receive cookies at any time. You can do this through your internet browser. With most browsers, this facility can be reached via the 'tools' (eg Internet Explorer), or 'edit', or 'task' (eg Netscape) menu. If you have any problems finding this area, the 'help' function within your browser will be able to provide assistance. You can also find more detailed information about cookies and how to manage them on

If you refuse a cookie it may prevent the proper operation of the site or even prevent your access to certain areas.

By using and browsing our website you are giving consent for cookies to be used according to our policy.

If you do not consent to cookies being used, you can block or restrict any of the cookies through your browser settings as shown above or refrain from using the website.
We use cookies which:-
Allow the website to operate - to make sure that the website operates correctly and runs smoothly we use cookies which assign a session name to each visit, these cookies are removed on closing the browser.

Help us to understand website usage - to better understand how our website is used and improve its performance for you, we use Google Analytics cookies. Google Analytics is an analytical web service provided by Google, Inc. Cookies are used to collect information such as the time of day a visit occurred, which pages were visited, how long was spent on the site and to identify the point of origin and any search keywords used. This helps us to provide a better website experience and improve its performance.
Cookies we use include:

Google Analytics Visitor Statistics Cookie:
Tracking general visitor information. No personal information is stored.

Google AdWords Performance Monitoring Cookie:
Tracking our AdWord performance and click-through rate. No personal information is stored.

Lead Forensics B2B Tracking Cookie:
Tracking website visits from businesses with a valid SIC code. No personal information is stored.

Website PHP Session Cookie:
Stores the PHP SessionID only. No personal information is stored.
In order to allow functionality from social media networks such as Twitter and Facebook, third party cookies are used on our website. We have no control over these third party cookies. To find out more about any third party cookie it is advisable to visit the respective site and to review their individual cookie policy.

This policy was last updated 17 May 2018.
Recent Customer Feedback
"Thank you GenAssist! Exceptional service that saved me from being stuck on my driveway." - Mrs Stevenson.

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About GenAssist Rescue & Recovery
UK nationwide rescue & recovery including doorstep assistance, breakdown assistance, and nationwide relay.

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