Genuine Assistance where & when you need it Sales & renewals: 0808 144 1770 · 9am until 4pm, Monday to Friday

UK rescue & recovery

Comprehensive cover, low costs.

Welcome to GenAssist Rescue & Recovery. Since 1984 we’ve been assisting customers at home and at the roadside, when their vehicle lets them down. Whatever vehicle you drive or ride, GenAssist can offer a competitive solution for your vehicle rescue and recovery needs.

  • 57 min average call-out
  • From £20 for 3 months
  • Since 1984 Lincoln based

Online buying is coming soon – call us and we'll set up your cover in minutes.

What do I get for my money?

Cover on your doorstep, on the road and all the way home

One simple level of cover for any car, motorcycle or light commercial vehicle up to 3,500kg – whoever is driving.

Driver calling for help on a mobile phone

Doorstep Assistance

Help when you have broken down at home, or within a ¼ mile of it. If we can’t arrange a prompt repair, we’ll take you and your car to the nearest garage, your home or another local destination.

Warning triangle behind a broken-down car

Breakdown Assistance

Help when you have broken down more than a ¼ mile from your home. If your car cannot be fixed at the roadside, we’ll take you and your car to the nearest garage, your home, or an alternative local destination.

Car loaded onto a recovery truck

Nationwide Recovery

If we can’t arrange a prompt repair, we’ll transport you, your car and your passengers to your home, a garage or any mainland UK destination of your choice.

57 minutes

Our latest average call-out time

Your car has more than 10,000 parts, dozens of sensors and more computing power than the Apollo moon capsule – so it’s easy to see how it can sometimes break down. When it does, you get:

  • A quick and courteous response from a person who will take ownership of your breakdown problem.
  • Fully trained professionals in uniform, carrying all the latest equipment.
  • No labour charges for any work carried out at the roadside (any parts used will be charged for).

Explore our cover

Roadside breakdown with warning triangle

Simple pricing

Comprehensive cover, low costs

One vehicle3 months

£20

One vehicle12 months – save 25%

£60

Two vehicles3 months

£35

Two vehicles12 months

£105

See prices & how to buy

Our NO quibble guarantee

No fuss. No fees. No quibble.

Sell your vehicle and we’ll transfer your cover to the new owner or to your next vehicle, free of charge. Never used your membership? We’ll refund you pro-rata for every full month left.

57 minlatest average call-out time
14 dayscooling-off, full refund if unused
Est. 1984based in Lincoln

UK breakdown cover from just £20

Online buying is coming soon. For now, our friendly team will set up your cover over the phone.