Cookie policy
What are cookies?
A cookie is a small text file placed on your computer or device by a website, through your web browser. Cookies help a website remember things you have done, such as which pages you visited or choices you made. You can find out more about cookies at www.aboutcookies.org (GenAssist is not responsible for the content of external websites).
Your choices
When you first visit this website we ask whether you are happy for us to use analytics cookies. We only set essential cookies until you choose. You can change your mind at any time using the Cookie settings link in the footer of every page.
You can also block or delete cookies through your browser settings – your browser’s ‘help’ menu will explain how. Deleting cookies on one browser or device does not clear them on another. If you block essential cookies, some parts of the site may not work properly.
Cookies we use
| Cookie | Type | Purpose |
|---|---|---|
| Website session cookies (e.g. CFID, CFTOKEN, JSESSIONID) | Essential | Set by our content management system so the website operates correctly. Removed when you close your browser or after a period of inactivity. No personal information is stored. |
| __hs_cookie_cat_pref, __hs_opt_out, __hs_do_not_track (HubSpot) | Essential | Remember the choices you make in our cookie banner, so we don’t ask you on every page. HubSpot is provided by HubSpot, Inc. |
| _ga, _ga_* (Google Analytics 4) | Analytics – only with your consent | Helps us understand how visitors use the website, such as which pages are visited and how long is spent on the site, so we can improve it. Google Analytics is provided by Google. |
| __hstc, hubspotutk, __hssc, __hssrc (HubSpot) | Analytics – only with your consent | Help us understand visits to the website, such as the number of sessions and when they started, so we can improve it. |
Third-party content
Some pages may include content or links from other services, such as social media networks, which may set their own cookies. We have no control over these third-party cookies; please review the relevant site’s cookie policy for details.
More information
For details of how we handle personal information, please see our privacy policy (PDF) and terms & conditions.